Handcrafted services 

Handcrafted services

When you make a purchase at R.M.Williams, your journey is just beginning. Explore our full offering of services and craft experiences, available across our network of store locations.

Personalisation

Put a sentimental finishing touch on your leather products and gifts with complimentary debossing. This service doesn’t require pre-booking and can be completed in a matter of minutes. 


Location/s: All stores  

Availability: Every day during store opening hours 

Boot polishing

Bring your well-worn RMs into any R.M.Williams store and we’ll give them some much-needed TLC. Once they’ve been cleaned up and polished, they’ll be ready to accompany you on new adventures. 


Location/s: All stores  

Availability: Every day during store opening hours 

Click and collect

Take advantage of our click and collect service when shopping online. Simply select your nearest store with stock availability and our team will get your order ready for collection within 24 hours. 


Location/s: All stores   

Availability: Every day during store opening hours 

Repair assessment

If your boots are looking a little worse for wear, bring them into your nearest store and our team will assess them for any necessary repairs.  


Location/s: All stores  

Availability: Every day during store opening hours