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Care instructions
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Protecting
Used regularly, R.M.Williams Suede Protector will create a durable and breathable layer to protect suede and Nubuck leathers from water and stains that occur with regular wear.
- Prior to wear, spray R.M.Williams Suede Protector in one direction, onto clean footwear at a distance of 20cm.
- Allow to dry naturally, avoiding direct heat.
- Spraying in the opposite direction, repeat this process for a total of 3 times for best results.
Cleaning
For suede or Nubuck leathers, R.M.Williams Suede Cleaner should be used.
- Gently brush the suede with a suede brush.
- If you have any stubborn marks on your suede boots, focus your brushing and cleaner spray on this area.
- Spray Suede Cleaner onto a clean cloth or sponge and work cleaner in a circular motion to surface of boot.
- Dab the shoes with a clean towel to remove any excess moisture and leave to dry naturally, avoiding direct heat.
- Once dry, brush up nap with a suede brush to remove marks. It can be hard to get every mark out of suede, but any remaining will add to the character of your boots.
- Re-apply R.M.Williams Suede Protector using the same method above.
- Note: if you do get wet mud on suede boots, let it fully dry first. Then brush gently using a suede brush.
Non-Abrasive Formula
Cedar, Brass
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Repair
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EVERY BOOT NEEDS THE OCCASIONAL TUNE UP.
RM believed there was only one thing more comfortable than a new R.M.Williams boot. And that’s an old R.M.Williams boot, one that has become a trusted friend, that has shaped itself exactly to the eccentricities of you foot.
For this reason, we recommend paying close attention to the condition of your boots and taking them to a quality cobbler for repairs, as soon as an damage begins to show.
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Delivery and returns
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Free standard delivery on all orders £90 and over.DHL and Interlink DPD service
- Free standard delivery for orders £90 and over
- £5 for orders under £90
- 'In stock' items standard delivery within 3 - 5 business days
- Express delivery for a flat rate of £10
- 'In stock' items express delivery within 1 - 3 business days
- All 'special order' items are shipped in 4 - 6 weeks
- Repair service lead time 6 - 8 weeks
Extended returns*60 day return period- Return via post
- In-store exchange & return - exchanges only processed in-store
- Refunds processed within 10 business days of return
- *Returns or exchanges are not accepted for Made On Demand purchases.
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