Men’s Christmas gift guide
Craftsman boots
Everyday boots
Dress boots
Country boots
Jackets
Sweatshirts
Belts
Kangaroo leather
New collection
Christmas gifts
Women’s Christmas gift guide
Lady yearling boots
Bags
Gardener Commando boots
Boot icons
Gardener Commando boot
Lady Yearling boots
Men's boot icons
Women's boot icons
Uncover the story of one of Australia’s most loved boot makers.
The history of R.M.Williams
The Australian icon
Crafting a better future
One piece of leather
Explore stories
Experience our iconic Chelsea boots at our flagship stores and trusted local stockists.
Marlow store
New Bond Street store
Soho store
In-store services
Our stockists
Christmas gifts for him
Christmas gifts for her
Made to last
Boot care products
Sustainability
Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Full returns policy
Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
Klarna, PayPal Pay in 4, Clear pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Click and collect is available in all R.M.Williams stores. Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours. Find out more here.
To track your order, simply click here and enter your order number and email.
To track your order, simply click here and enter your order number and email. You can also track your order by visiting the DHL website and entering the tracking number sent to your email. For parcels shipped via DPD, track your order on their website using the reference number provided in your email.
To track your order, simply click here and enter your order number and email. Alternatively, you can also track your order by visiting the DHL website and entering the tracking number sent to your email.
If you have an order with multiple items, they may be delivered at different times based on availability. In this instance, your order will be split into multiple orders, and will be delivered separately under different tracking numbers. Each time your order is split, you will receive an email notification with the new order details. There will not be any additional shipping charges applied to split orders. For further information regarding your split order, you can log into your account, and go to ‘Orders’ to follow the journey of your order.
Our warehouse aims to fulfil your order as quickly as possible to ensure your new purchase can be delivered and enjoyed with minimal wait times. Due to this, cancellations, redirections and order amendments cannot be guaranteed.
Unfortunately, we are unable to deliver to a PO Box or Parcel Locker. All deliveries must be shipped to a residential or business address.
No, all our deliveries are sent with Authority to Leave (ATL). This means that if you are not home, and there is a safe place to leave your parcel, our delivery partner will do so. In the event the driver cannot find a safe place to leave your order, it will be taken to the nearest post office. A card, including the location of the post office and the time of attempted delivery, will be provided by our delivery partner. Please note that ATL is subject to the discretion of our delivery partners.
Yes, R.M.Williams is delighted to offer click and collect at selected stores. During the checkout process, select the ‘Click and collect’ option and choose your preferred store for pickup. You will receive an email when your order is ready for pickup, allowing you to collect your items at your convenience.
To track your order, simply log into your account and go to ‘Orders’ to follow the journey of your order. You can also track your order by visiting the DHL website and entering the tracking number sent to your email. For parcels shipped via DPD, track your order on their website using the reference number provided in your email.
Your DHL tracking number is a unique blend of numbers and sometimes letters that allows you to track your shipment. Once you've completed your purchase, this tracking number will be sent directly to the email address you provided.
DHL deliveries: Yes, a signature is required for deliveries via DHL. However, if you prefer to authorise delivery without a signature, you can adjust your preferences through your DHL account. By changing these preferences, you agree to DHL's Terms and Conditions, and we will not be liable for any loss or damage resulting from the delivery. DPD deliveries: Yes, deliveries via DPD also require a signature. If you're not home, the driver might leave your parcel with a neighbour. If you know you won’t be home, we recommend using this link to rearrange your delivery.
Yes, R.M.Williams will cover all import taxes and duties on behalf of our customers. However, please note that local sales taxes, such as VAT, will be added at checkout.
Yes, R.M.Williams is delighted to offer click and collect at all UK stores. During the checkout process, select the ‘Click and collect’ option and choose your preferred store for pickup. You will receive an email when your order is ready for pickup, allowing you to collect your items at your convenience.
While we aim to deliver across the UK, there are certain areas we are not able to deliver to. These include, but are not limited to:
While we aim to deliver across the US, there are certain areas we are not able to deliver to. These include, but are not limited to:
While we aim to deliver across Australia, there are certain areas we are not able to deliver to. These include, but are not limited to:
Yes, a signature is required for deliveries via DHL. However, if you prefer to authorise delivery without a signature, you can adjust your preferences through your DHL account. By changing these preferences, you agree to DHL's Terms and Conditions, and we will not be liable for any loss or damage resulting from the delivery.
Yes, R.M.Williams will cover all import taxes and duties on behalf of our customers. However, please note that local sales taxes will be added at checkout.
If your parcel is missing, damaged or stolen, please contact the Homestead. We will assist in lodging an investigation with the courier.
To deliver to a different country, select the correct country from the dropdown at the bottom left of the screen and complete your purchase on that country’s site.