-
Care instructions
-
Cleaning
Get the best out of your boots by keeping them clean. Look after your boots and they'll look after you.
- Only clean lightly with a damp cloth.
- Note: leather conditioner is ok for use, but it will darken the leather initially. Leather conditioner will drastically alter the appearance of burnished boots and will darken leathers due to the unprotected finish of the
leather. We recommend to only use natural boot polish.
Conditioning
Sparingly apply R.M.Williams Leather Conditioner, let sit for half an hour and then buff using a dry cloth in a back and forward motion. This will revive the luster of the leather.
- Note: this may initially darken the appearance of the leather.
- Note: Be careful not to over condition; leather also needs to breathe. We recommend conditioning your leather boots every 2-3 months, no matter how often you clean or polish them.
Polishing
Use R.M.Williams Stockman's Natural Boot Polish regularly to protect and maintain the look of your boots.
- Apply R.M.Williams Stockman's Natural Boot Polish with a clean cloth and rub in well.
- Allow polish to rest on the surface and penetrate leather for a minute.
- Finish with a buffing brush to obtain a high shine.
- Note: when you polish your boots the first couple of times, a small amount of excess dye may come off, this will not affect the overall finish.
Alcohol-Free Formula
Horse Hair Bristles
-
-
Repair
-
EVERY BOOT NEEDS THE OCCASIONAL TUNE UP.
RM believed there was only one thing more comfortable than a new R.M.Williams boot. And that’s an old R.M.Williams boot, one that has become a trusted friend, that has shaped itself exactly to the eccentricities of you foot.
For this reason, we recommend paying close attention to the condition of your boots and taking them to a quality cobbler for repairs, as soon as an damage begins to show.
-
-
Delivery and returns
-
Free standard delivery on all orders £90 and over.DHL and Interlink DPD service
- Free standard delivery for orders £90 and over
- £5 for orders under £90
- 'In stock' items standard delivery within 3 - 5 business days
- Express delivery for a flat rate of £10
- 'In stock' items express delivery within 1 - 3 business days
- All 'special order' items are shipped in 4 - 6 weeks
- Repair service lead time 6 - 8 weeks
Extended returns*60 day return period- Return via post
- In-store exchange & return - exchanges only processed in-store
- Refunds processed within 10 business days of return
- *Returns or exchanges are not accepted for Made On Demand purchases.
-